Terms of Service
OVERVIEW
This website, lumiveelle.com, is operated by Huaihua Lvcifang Luggage Co., Ltd. Throughout the site, the terms “Lumiveelle,” “we,” “us,” and “our” refer to Huaihua Lvcifang Luggage Co., Ltd., as the operator of lumiveelle.com.
Huaihua Lvcifang Luggage Co., Ltd. provides this website, including the information, tools, products, and services available through the site, subject to your acceptance of the terms, conditions, policies, and notices stated herein.
By accessing lumiveelle.com or purchasing a product from us, you use our services and agree to be bound by these Terms of Service, together with any additional terms and policies referenced herein.
TERMS OF SERVICE
Last Updated: August 2026
OVERVIEW
This website is operated by
Huaihua Lvcifang Luggage Co., Ltd. (operating under the Lumiveelle brand).
In these Terms of Service, the term "we" refers to Lumiveelle and its operating company.
By accessing our website, purchasing products, or using our services, you agree to these Terms of Service and any policies referenced on the website.
Please read these Terms carefully before using the Site.
1. ONLINE STORE TERMS
You must be legally capable of entering into a binding purchase agreement in your jurisdiction to place an order.
You may not use our website, products, or services for any unlawful or unauthorized purpose.
You must not attempt to interfere with, damage, disrupt, or misuse the website or its systems.
2. PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, images, features, colors, specifications, and prices as accurately as possible.
However, actual colors and appearance may vary depending on your screen, lighting, product batch, or other reasonable factors.
Product information may be updated from time to time.
3. PRICES
Prices and promotions may change without notice.
The price displayed and accepted at checkout at the time of purchase will generally be the price applicable to your order.
Taxes, shipping charges, customs charges, and other applicable fees may be added where applicable.
4. ORDERS
We reserve the right to accept, reject, cancel, or limit an order where reasonably necessary, including in cases involving:
• Suspected fraud
• Payment problems
• Pricing or listing errors
• Inventory shortages
• Shipping restrictions
• Suspected resale or misuse
• Technical errors
If we cancel an order after payment has been collected, the applicable payment amount will be refunded.
5. PAYMENT
By submitting payment information, you represent that you are authorized to use the selected payment method.
Payments may be processed by third-party payment providers and are subject to their applicable terms.
6. SHIPPING AND DELIVERY
Shipping and delivery are subject to our Shipping Policy.
Estimated delivery dates are not guaranteed unless expressly stated otherwise.
Delivery may be affected by carrier delays, customs, weather, incorrect addresses, public holidays, and other events outside our reasonable control.
7. RETURNS AND REFUNDS
Returns, replacements, exchanges, and refunds are governed by our Refund & Return Policy.
Please review that policy before purchasing.
8. PRODUCT USE
Customers are responsible for reviewing product instructions, warnings, ingredients, specifications, and intended uses before using a product.
Products should only be used as directed.
Where appropriate, test cleaning, restoration, coating, repair, or chemical products on a small inconspicuous area before full application.
Stop using a product if you experience an unexpected or unsafe reaction.
9. INTELLECTUAL PROPERTY
Unless otherwise stated, website content including text, graphics, logos, design elements, images, and other materials is owned by or licensed to Lumiveelle.
Content may not be copied, reproduced, distributed, sold, or commercially exploited without authorization, except as permitted by applicable law.
10. THIRD-PARTY SERVICES
Our website may use or link to services provided by third parties, including payment providers, shipping carriers, analytics providers, and other service providers.
We are not responsible for third-party websites or services that are outside our control.
11. PROHIBITED USE
You may not use the Site to:
• Violate applicable law
• Infringe intellectual property rights
• Submit fraudulent information
• Transmit malware or harmful code
• Attempt unauthorized access
• Scrape or exploit the Site in an abusive manner
• Interfere with website security or operation
12. DISCLAIMER
To the extent permitted by applicable law, the website and services are provided on an "as available" basis.
Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Lumiveelle and its operating company will not be liable for indirect, incidental, special, or consequential losses arising from use of the Site or products where such liability may legally be limited.
Nothing in these Terms limits liability that cannot be excluded or limited under applicable law.
14. PRIVACY
Your use of the Site is also subject to our Privacy Policy.
15. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, services, or legal requirements.
The current version will be published on this page.
16. GOVERNING LAW AND CONSUMER RIGHTS
These Terms will be governed by applicable law.
Nothing in these Terms is intended to remove mandatory consumer rights that apply to you under the laws of your place of residence.
17. CONTACT INFORMATION
Questions about these Terms should be sent to:
Company Information
Company Name: Huaihua Lvcifang Luggage Co., Ltd.
Address: Room 505, 5/F, Building 17, North Zone, Phase I, Industrial Transfer Demonstration Park, International Land Port Economic Development Zone, Hexi Subdistrict, Hecheng District, Huaihua, Hunan, China
Tel: +86 152 7892 2907
Email: support@lumiveelle.com