Shipping Policy
SHIPPING POLICY
ORDER PROCESSING
Orders are processed after payment has been successfully received and the order has passed any applicable verification checks.
Processing times may vary depending on order volume, product availability, destination, holidays, and other operational factors.
SHIPPING DESTINATIONS
The destinations currently available for shipping are those made available during checkout on lumiveelle.com.
If your destination is not available at checkout, please contact us before placing an order.
SHIPPING COSTS
Shipping charges, where applicable, are calculated or displayed during checkout based on the order and delivery destination.
DELIVERY ESTIMATES
Delivery times are estimates and may vary depending on the destination, carrier, customs processing, local delivery conditions, public holidays, or other circumstances outside our reasonable control.
Any delivery estimate provided at checkout or in an order confirmation should be treated as an estimate rather than a guaranteed delivery date unless expressly stated otherwise.
TRACKING
Where tracking is available, tracking information will be provided after the order has been shipped.
Please allow time for the carrier's tracking system to update after shipment.
CUSTOMS, DUTIES AND TAXES
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country or region.
Unless otherwise stated during checkout or required by applicable law, such charges may be the responsibility of the recipient.
ADDRESS ACCURACY
Customers are responsible for providing complete and accurate shipping information.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
SHIPPING QUESTIONS
For questions regarding your shipment, please contact:
Email: support@lumiveelle.com
Tel: +86 152 7892 2907
Company Information
Lumiveelle is operated by Huaihua Lvcifang Luggage Co., Ltd.
Company Name: Huaihua Lvcifang Luggage Co., Ltd.
Address: Room 505, 5/F, Building 17, North Zone, Phase I, Industrial Transfer Demonstration Park, International Land Port Economic Development Zone, Hexi Subdistrict, Hecheng District, Huaihua, Hunan, China
Email: support@lumiveelle.com
Tel: +86 152 7892 2907