Privacy Policy
This Privacy Policy describes how Huaihua Lvcifang Luggage Co., Ltd., the operator of lumiveelle.com (“Lumiveelle,” “we,” “us,” or “our”), collects, uses, and discloses personal information when you visit, use, or make a purchase from lumiveelle.com.
PRIVACY POLICY
Last Updated: August 2026
This Privacy Policy explains how Lumiveelle ("we," "us," or "our") collects, uses, stores, and shares personal information when you visit our website, place an order, contact us, or otherwise use our services.
INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect information including:
• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase information
• Payment-related information
• IP address
• Browser and device information
• Website activity and interactions
• Customer service communications
• Marketing preferences
PAYMENT INFORMATION
Payments may be processed by third-party payment providers.
We generally do not directly store complete credit or debit card numbers. Payment information is handled by the applicable payment processor according to its security and privacy practices.
HOW WE USE YOUR INFORMATION
We may use personal information to:
• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide order confirmations and tracking
• Provide customer support
• Manage returns and refunds
• Prevent fraud and unauthorized transactions
• Improve our website and customer experience
• Analyze website performance
• Send marketing communications when permitted
• Show relevant advertising where permitted
• Comply with legal and regulatory requirements
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags, and similar technologies.
These technologies may help us:
• Keep the website functioning properly
• Remember customer preferences
• Understand how visitors use our website
• Measure website performance
• Prevent fraud
• Support advertising and marketing activities
Depending on your location, you may have options to manage certain cookies through your browser or website privacy controls.
HOW WE SHARE INFORMATION
We may share personal information with service providers when necessary to operate our business, including:
• Ecommerce platform providers
• Payment processors
• Shipping and fulfillment partners
• Customer service providers
• Analytics providers
• Advertising and marketing providers
• Fraud prevention and security providers
• Professional advisers and legal authorities when required
We do not disclose personal information to third parties except for legitimate business purposes, with your consent where required, or as permitted or required by law.
SHOPIFY
Our online store is hosted using Shopify technology.
Shopify may process certain personal information in connection with providing ecommerce services.
INTERNATIONAL DATA TRANSFERS
Because we operate internationally and work with service providers in multiple countries, your personal information may be processed or stored outside your country of residence.
Where required by applicable law, appropriate safeguards will be used for international transfers.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights regarding your personal information, including the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
These rights may be subject to legal limitations and exceptions.
To submit a privacy request, contact:
MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails at any time using the unsubscribe link included in marketing emails.
You may still receive transactional messages relating to your orders.
CHILDREN
Our website is not intended for children who are not legally able to enter into online purchase agreements.
We do not knowingly collect personal information from children in violation of applicable law.
SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no online system or transmission method can be guaranteed to be completely secure.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised "Last Updated" date.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a privacy-related request or complaint, please contact us at:
Email: support@lumiveelle.com
Tel: +86 152 7892 2907
Company Information
Lumiveelle is operated by Huaihua Lvcifang Luggage Co., Ltd.
Company Name: Huaihua Lvcifang Luggage Co., Ltd.
Address: Room 505, 5/F, Building 17, North Zone, Phase I, Industrial Transfer Demonstration Park, International Land Port Economic Development Zone, Hexi Subdistrict, Hecheng District, Huaihua, Hunan, China
Email: support@lumiveelle.com
Tel: +86 152 7892 2907